Effective Date: 23 Mar 2026

Last Updated: March 29, 2026

Welcome to Mirxaa (“Mirxaa,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, share, and protect your information when you use mirxaa.com, our websites, applications, products, and related services (collectively, the “Services”).

 

By using the Services, you agree to the practices described in this Privacy Policy.

 

 

1. Information We Collect

 

 

We may collect the following categories of information:

 

 

a. Information You Provide

 

 

  • Name, email address, phone number, username, password, and account details

  • Billing and subscription details

  • Content you upload, submit, or create, including text, files, images, videos, voice notes, diary entries, archive content, memory capsules, and AI training materials

  • Messages sent through our platform, including support requests and chatbot interactions

  • Settings, preferences, permissions, and profile information

  • Information you provide to build AI agents, digital avatars, or personalized models

 

 

 

b. Information Collected Automatically

 

 

  • Device information

  • Browser type and version

  • IP address

  • Usage logs

  • Referral URLs

  • Pages visited and actions taken

  • Session duration

  • Cookies and similar tracking technologies

 

 

 

c. Information From Third Parties

 

 

  • Social media account data you connect

  • Messaging platform data from integrations such as WhatsApp or Telegram

  • Payment confirmation data from payment processors

  • Information from analytics, fraud prevention, and identity verification providers

  • Content imported from websites, documents, or other connected services you authorize

 

 

 

2. How We Use Your Information

 

 

We use your information to:

 

  • Provide, operate, and improve the Services

  • Create and manage your account

  • Process payments and subscriptions

  • Train, personalize, and operate AI features you request

  • Generate content, recommendations, replies, summaries, or avatar interactions

  • Support social account management and automations you enable

  • Deliver customer support

  • Send service-related notifications, alerts, and updates

  • Monitor usage, security, and performance

  • Prevent abuse, fraud, and unauthorized access

  • Comply with legal obligations

  • Enforce our Terms of Service

 

 

 

3. AI Features and User Content

 

 

Mirxaa may allow you to upload personal, business, historical, voice, video, and legacy-related materials to power AI features.

 

By using those features:

 

  • You represent that you have the right to upload and use such materials

  • You instruct us to process that content in order to provide the AI functionality you request

  • You acknowledge that AI-generated outputs may not always be accurate, complete, or appropriate

  • You remain responsible for reviewing outputs before relying on or publishing them

 

 

We do not claim ownership of your uploaded content. You retain your rights in your content, subject to the rights you grant us to host, process, store, reproduce, and use it solely to provide and improve the Services.

 

 

4. Sensitive, Legacy, and Memorial Data

 

 

Certain features may involve highly personal or sensitive information, such as:

 

  • Personal memories

  • Family archives

  • Voice or video likeness

  • Legacy messages

  • AI avatar training materials

  • Memorial mode instructions

 

 

You are responsible for ensuring you have the legal right and appropriate consent to upload and use this content.

 

We may provide tools for privacy settings, recipient controls, memorial permissions, and access restrictions, but you are responsible for configuring them appropriately.

 

 

5. How We Share Information

 

 

We do not sell your personal information.

 

We may share information:

 

  • With service providers who help us operate the Services, such as hosting, analytics, email, security, payments, storage, or AI infrastructure providers

  • With third-party integrations you choose to connect

  • With your authorized team members, family circles, or approved recipients based on your settings

  • If required by law, legal process, or government request

  • To protect the rights, safety, and security of Mirxaa, our users, or others

  • In connection with a merger, acquisition, restructuring, financing, or sale of assets

 

 

 

6. Data Retention

 

 

We retain information for as long as necessary to:

 

  • Provide the Services

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

 

 

If you delete content or close your account, we may retain certain information for backup, security, fraud prevention, legal compliance, or operational reasons for a limited period.

 

 

7. Security

 

 

We use reasonable technical, administrative, and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

 

You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account.

 

 

8. Your Rights and Choices

 

 

Depending on your location, you may have the right to:

 

  • Access your personal information

  • Correct inaccurate data

  • Delete certain data

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Export certain data

  • Manage cookies and marketing preferences

 

 

To exercise these rights, contact us at Info@mirxaa.com

 

 

9. Cookies and Tracking Technologies

 

 

We use cookies and similar technologies to:

 

  • Keep you signed in

  • Remember preferences

  • Analyze usage

  • Improve performance

  • Support security and fraud detection

 

 

You can manage cookies through your browser settings, but some features may not function properly if cookies are disabled.

 

 

10. Third-Party Services

 

 

Our Services may integrate with or link to third-party platforms and tools. We are not responsible for the privacy practices of third parties. Your use of those services is governed by their own policies.

 

 

11. Children’s Privacy

 

 

Mirxaa is not intended for children under 13, or under the minimum age required in your jurisdiction, unless explicitly stated otherwise. We do not knowingly collect personal information from children without appropriate authorization where required.

 

If you believe a child has provided personal information in violation of this policy, contact us and we will take appropriate steps.

 

 

12. International Data Transfers

 

 

Your information may be stored and processed in countries other than your own. By using the Services, you understand that your information may be transferred to jurisdictions with different data protection laws.

 

 

13. Changes to This Privacy Policy

 

 

We may update this Privacy Policy from time to time. If we do, we will post the updated version and revise the “Last Updated” date. Continued use of the Services after changes take effect means you accept the updated Privacy Policy.

 

 

14. Contact Us

 

 

If you have questions about this Privacy Policy or our data practices, contact us at:

 

Mirxaa

Website: https://mirxaa.com

Email: Info@mirxaa.com